"Every member of staff that I have met at the home know my aunt really well. They show an amazing kindness towards her whilst respecting her trying to remain as independent as she possibly can under the circumstances. Although she doesn’t talk anymore (odd words) they chat to her and I note they have enormous smiles from her in response. She always nods and smiles when I ask is she happy in the home. The staff at the home are always very welcoming to me when I visit my aunt. They help me to get her ready to go out if I haven’t telephoned in advance, and if I have she is ready and waiting. She always looks immaculate! She is a lady who is very proud of her appearance and the home continue to help her look beautifully presented… Thank you to all at Belvedere for all you do for my aunt."

"The wellbeing, care and support my mum is receiving is brilliant. The staff and managers show her so much care, have a lovely manner and they all show they know her well, and do everything to meet her needs. I have 100% confidence in the care my mum receives at Belvedere and this helps put my mind at rest when I am not with her. Staff are very kind and patient with all the residents, who respond to them well."

"Mum is very happy whenever I visit her at the care home. She is always up and taking part in the activities in the day room which provide her with much needed stimulus. Many thanks for all do, for your kindness and care. And thanks to your lovely staff, always give me such a warm welcome and cups of tea."

"Belvedere management and staff continue to provide a safe, healthy, happy environment for the residents. Belvedere Care Home was the best place for my mother and I’m so glad she is so well looked after. Professional, courteous, kind, caring and happy"

"Keep doing what you do! It’s a pleasure to come in, very welcoming and home from home. Thank you"

"Mum is happy and well looked after and enjoys interacting with staff"

"I am very happy with mums care. It was the best decision to move her from the midlands to Belvedere House. She is better cared for and overall she seems much, much calmer and less agitated when I go to visit her"